Technical skill :
Knowledge on selling Insurance over the phone
Minimum typing speed & accuracy skills
Soft skill
§ Able to react effectively on call based on customer needs.
§ Strong customer service focus.
§ Objection handling.
§ Convincing skills.
§ Rapport building.
§ Ability to clearly understand the Customer need.
§ Customer orientation & centric.
§ Excellent verbal communication skills.
§ Ability to construct a grammatically correct .
§ listening skill and accurate sentence during verbal Communication.
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