Span core jobs - BPO Voice Process

DEAR CANDIDATES YOU ARE INVITED FOR AN INTERVIEW AT SPAN CORE.

WE HAVE URGENT OPENING FOR BPO VOICE PROCESS .

 customer support work 

HERE BELOW THE DETAILS:

JOB LOCATION: GANDHIPURAM, COIMBATORE.

EXPERIENCE: 0 TO 5 YRS.

QUL: 10th, 12th, dip, ANY UG/PG.

CANDIDATE: MALE/FEMALE.

JOB DISCRIPTION:

BPO VOICE PROCESS

PROCESS: DOMESTIC TAMIL VOICE PROCESS AND INTERNATIONAL VOICE PROCESS.

SALARY: 12k to 15k

Responsibilities:

Respond to incoming calls from customers and clients.

Provide accurate information about products, services, and policies.

Resolve customer complaints efficiently and in a timely manner.

Document all interactions and maintain detailed records.

Collaborate with team members to ensure a cohesive customer service experience.

Adhere to company protocols and compliance standards.

Handle high-call volumes while maintaining service quality.

Escalate complex issues to appropriate departments when necessary.