Spancore technology jobs - BPO Voice Process

BPO Voice Process

Spancore technology
experience Fresher
salary 8,000 - 12,000 Per Month
qualification
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Posted: 10 Months ago
Views: 0
Applications: 3
Openings: 1

Job Description

WE HAVE IMMEDIATE OPENINGS IN BPO VOICE PROCESS
A voice-based BPO process refers to speaking directly to customers on the phone, which could be a job in the form of sales or support. These interactions can be at any stage of the customer journey –
PROCESS: TAMIL VOICE
QUALIFICATION:12TH ANY UG OR PG
SAL: 8000 TO 12000

 

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 



Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1058365
Job Category BPO
Locality Address Ganapathy, Peelamedu, R S Puram, Ram Nagar, Saibaba Colony
StateTamil Nadu
Country India

About Company

Spancore technology
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