Bpo Voice Process

VR iT TECHNO SOFT PVT LTD
Experience : 1 to 3 Years
Education : BA
Location : Hyderabad
Per Month: Rs. 15,000 - Rs. 20,000
Posted on 09 Oct 19
Job is expired
Job DescriptionLast Date 09 Nov 19

Responsibilities and Duties
Shift Schedules

  • Adhere strictly to shift schedule. Timeliness a key requirement.
  • Flexibility to changes in shift schedules, as dictated by Management, is required

Call Handling

  • Provide comprehensive technical support services to support center customers
  • Work within Service Level Agreements, including but not limited to Average Speed of Answer, Average Talk Time, Abandon Time, Hold Times, etc.
  • Take all steps to troubleshoot issues reported to them and resolve or escalate to the appropriate contact.
  • Use all available Knowledge Management Tools during the call
  • Take all necessary steps to ensure customer satisfaction at the end of the call
Job Type : Full Time
Interview Type : Face to Face Interview
Similar Jobs
BPO Voice Process
G7CR TECHNOLOGIES INDIA PVT.LTD.
Experience : 0 to 0.5 Years
Location : Bangalore
Last Date : 05 Dec 19
International BPO Voice Process
TECH LIFE SPACE FUTURE SOLUTIONS PVT.LYD
Experience : Freshers
Education : BBA/BBM
Location : Kanpur
Last Date : 31 Dec 19
BPO Voice Process
RJS TECHNOLOGY
Experience : 0 to 1 Year
Education : B.Com, B.Pharm, BA, BBA/BBM, BCA...
Location : Bangalore
Last Date : 28 Dec 19
Experience : Freshers
Location : Chennai
Last Date : 25 Dec 19
SAFETY ALERT!
Teamlease does not charge any kind of payment for a job.