Job brief
We are looking for a talented Branch assistant to assign and direct all work performed in the branch and to supervise all areas of operation
You will manage staff foster a positive environment and ensure customer satisfaction and proper branch operation
The successful candidate will have a hands on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement
Responsibilities
Direct all operational aspects including distribution operations customer service human resources administration and sales
Assess local market conditions and identify current and prospective sales opportunities
Develop forecasts financial objectives and business plans
Meet goals and metrics
Manage budget and allocate funds appropriately
Bring out the best of branches personnel by providing training coaching development and motivation
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
Share knowledge with other branches and headquarters on effective practices competitive intelligence business opportunities and needs
Address customer and employee satisfaction issues promptly
Adhere to high ethical standards and comply with all regulations applicable laws
Network to improve the presence and reputation of the branch and company
Stay abreast of competing markets and provide reports on market movement and penetration
Requirements
Proven branch management experience as a Bank Manager or similar role
Sufficient knowledge of modern management techniques and best practises
Ability to meet sales targets and production goals
Familiarity with industrys rules and regulations
Excellent organizational skills
Results driven and customer focused Leadership and human resources management skills
BS in Business Administration or related field