Brand Manager/Client Service jobs in Bangalore at Media Moments

You will manage a portfolio of brands; encompassing strategic direction and brand counsel, as well as overseeing the work of the day to day account teams

Core responsibilities include:

Monitor and manage all aspects of daily client performance
Act as the primary point of contact for assigned clients; escalate, track and solve client issues
Develop and maintain strong active relationships with key client stakeholders
Develop in-depth knowledge of the industry and client business needs
Partner with Sales in pre-sales engagement work including developing proposals and campaign strategies that tie tightly with each client.
Drive established goals across relevant KPIs and balance business yield focused with client desired metrics.
Identify opportunities for performance improvement and upsell.
Working as a member of an account team to identify client needs and address them with strategic recommendation of Media Moments digital products and services
Maintain strong active relationships with key client stakeholders at both senior and mid-management levels; act as the primary point of contact for assigned clients
Comfortable and effective in complex project environments, and working with both long-range and short-term business objectives and management of multiple stakeholders
Interpreting and analyzing results data to improve client ROI
Delivering formal and informal presentations to clients as well as internal team members
Limited travel to sales / client offices or events may be required
Review internal analytics, digital trends, and competitive intelligence, and liaise with appropriate internal teams to identify ways to improve our web presence

The ideal candidate should:

3 to 4 yearsĂ˘ÂÂ experience in digital & integrated marketing
Advanced conflict-resolution and negotiation skills.
Must be able to work independently, handle multiple projects to completion in a fast-paced environment, and negotiate and collaborate effectively at an advanced level.
Strong integrated marketing communications and management skills including research, analysis and strategy.
Strong interpersonal communication skills - ability to present at all levels of the organization and a positive public representative.
A demonstrated passion for search, social and mobile solutions and knowledge of how to leverage each to achieve marketing goals
Knowledge and understanding of social media platforms and their respective participants (Facebook, LinkedIn, YouTube, Twitter, etc.) and how they can be deployed in different scenarios
Should have strong understanding of interactive strategy, design, production and project management as well as tactics to leverage social media
Deep understanding of the direction the digital landscape is going and a passion for all things digital
Proven ability to solution sell and track record for closing digital business
Success in presenting strategic solutions and POVs that demonstrate thought leadership, and engage across social media
Design and execute digital marketing campaign strategies custom tailored for various Brands and its talent, ensuring that audiences are aligned with top business priorities and goals, including: CRM, revenue, interest, awareness, loyalty and satisfaction
Support strategic business objectives by infusing digital recommendations into broader marketing plans
Develop and distribute thought leadership across digital disciplines
Build and project manage, when needed, website, micro-sites and splash pages with various vendors.
Build impactful social influencer marketing programs.
Establish and spearhead new relationships with technology vendors and online partners