Redesh Franchise World Pvt Ltd jobs - Business Advisor

Responsibilities:

· Contact potential or existing customers to inform them about a product or service using scripts

· Answer questions about products or the company

· Ask questions to understand customer requirements and close sales

· Direct prospects to the field sales team when needed

· Enter and update customer information in the database

·  Take and process orders in an accurate manner

· Handle grievances to preserve the company’s reputation

· Go the “extra mile” to meet sales quota and facilitate future sales

· Keep records of calls and sales and note useful information

Requirements:

· Proven experience as telesales representative or other sales/customer service role

· Proven track record of successfully meeting sales quota preferably over the phone

· Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

· Ability to learn about products and services and describe/explain them to prospects

· Excellent communication and interpersonal skills

· Cool-tempered and able to handle rejection

· Outstanding negotiation skills with the ability to resolve issues and address complaints