Provide dedicated analytical & reporting support for global operations leaders, focusing on initiatives that will improve operational controls, efficiency, and the client experience
Manage an operations volume capacity and forecasting model to ensure appropriate business readiness in anticipation of expected volume patterns
Develop a deep understanding of operations systems and processes in order to extract meaningful insights from existing data while identifying and recommending IT enhancements to improve data quality
Develop consistency across reports and develop meaningful dashboards and publish them , share best practices across Information solutions group
Work closely with partners across business units to understand project requirements, timely delivery and partner communication with 100 % accuracy and solving business problems. Act as point of contact for specific deliverables and lead projects and delivery (hands-on)
Timely partner communication and attending business calls
Communication and Relationship: Independently manage end-to-end project/partner communication across the various levels in the organization. It is extremely critical to develop and maintain smooth relationships with partners across business units.
Define, monitor, and report key operational metrics (KPIs); implement and manage balanced scorecards at the employee, team, and department levels
Fulfill ad-hoc data extract query and business analysis requests in support of process engineering projects and risk management initiatives
Develop dashboards using available tools SQL, Qlikviewby following best practices while creating proper process and metadata documentation.
Qualifications: 3-5 years of total experience in Qlikview development. Proven history of delivering timely, high quality, senior manager-level reporting and analysis from diverse, complex data sources
J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management and Corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Global Service Centers (GSCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm’s operations regionally and globally. The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.
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