Business Analyst - Cloud Brokerage

Experience : 0 to 3 Years
Education : Any Graduate
Job Role : Others
Posted on 11 May 20
Job is expired
Job DescriptionLast Date 09 Jul 20

At IBM, work is more than a job - it's a calling: To build To design To code To consult To think along with clients and sell To make markets To invent To collaborate Not just to do something better, but to attempt things you've never thought possible To lead in this new era of technology and solve some of the world's most challenging problems

Your Role and Responsibilities
  • You will apply your expertise in developing and implementation of the solution architecture
  • You will also be working on product customization, integration and extensions required for the solution to meet the customer’s expectation Understand product requirements and end-user needs and drivers
  • Identify, analyze, and interpret complex data sets
  • Define end to end processes (customer centric) for key functional capabilities
  • Plan and execute User Acceptance Testing for each release
  • Responsible for process definition and documentation for key customer use cases
  • Assist each of the Technical Account Managers in defining and documentation of specific
    • Customer stories,
    • Documentation
    • Processes
    • Test cases
  • Provide as additional set of resources to help with testing customer specific use cases
  • Assist with exhaustive testing of new functionality / capability / customization for a specific customer
  • Responsible for acquiring data from disparate data sources for bills, conduct analysis and reconcile data for underlying data issues for customers
  • SME and support for billing training and billing related issue triage

Required Technical and Professional Expertise
  • 6+ years demonstrated, hands-on experience in business/systems analysis in the technology industry, including preparing project documents
  • Proven working experience as a data analyst
  • Expertise in MS-Excel and analytical modelling
  • Technical expertise regarding data models, database design development, data mining and segmentation techniques
  • Knowledge of and experience with reporting packages (Business Objects etc),databases (SQL etc),programming (XML and Javascript,)
  • Analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

Preferred Technical and Professional Expertise
  • Adept at queries, report writing and presenting findings
  • Demonstrated ability to act in a consultative role to understand functional business processes, related IT needs and to develop solutions and delivery proposals
  • Proven ability to work successfully with technical and non-technical groups, and manage multiple responsibilities
  • Strong technical writing and proficient with modeling & mapping tools (eg Visio)
  • Strong initiative; able to self-manage and use good judgment of when to ask for assistance or guidance from managers
  • Comfortable with ambiguity and flexible enough to work through the issues to get the right things done

About Business Unit
At Global Technology Services (GTS),we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network  It's a unique blend of bold new ideas and client-first thinking If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, 'What else is possible?' GTS is the place for you!

Your Life @ IBM
What matters to you when you’re looking for your next career challenge? Maybe you want to get involved in work that really changes the world What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge Join us, not to do something better, but to attempt things you never thought possible Impact Inclusion Infinite Experiences Do your best work ever

About IBM
IBM’s greatest invention is the IBMer We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
International Business Machines Corporation (IBM) is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries. The company began in 1911, founded in Endicott, New York, as the Computing-Tabulating-Recording Company (CTR) and was renamed 'International Business Machines' in 1924.
Job is expired
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