Role:
• Act as SPOC for customers, track complete communications and coordinate between the development team, sales, and management to keep development on track
• Device strategies to upsell new services to existing customers by showcasing the value
• Update and track CRM database and track delivery and payments
Required Skills:
• Excellent written and verbal communication skills with the ability to effectively present ideas and information in a professional business environment.
• Understand IT and Software development solutions lifecycle and ability to grasp client requirements.
• Ability to work effectively in a non-structured and independent work environment.
• Ability to remain calm and composed in the face of deadlines and unpleasant customers.
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