JP Morgan Chase & Co. jobs - Business Analyst

Job Description :Swap Client Service, Middle Office - AssociateAbout J.P. Morgans Corporate & Investment BankJ.P.Morgans Corporate & Investment Bank is a global leader across banking, markets and investor services. The worlds most important co

Job Description

Swap Client Service, Middle Office - Associate

About J.P. Morgans Corporate & Investment Bank

J.P.Morgans Corporate & Investment Bank is a global leader across banking, markets and investor services. The worlds most important corporations, governments and institutions entrust us with their business in more than 100 countries. With nearly $20 trillion of assets under custody, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
The Swap Middle Office team provides operational support for both Equities and Fixed Income swap activity, working with the business, technology and external clients to provide a positive experience. The successful candidate are primarily responsible for providing superior client service and to ensure all operational controls are followed. The successful candidate will be required to partner with our internal teams; Front Office, Product Development, Product Control, Client Service, Sales, Corporate Actions, and Technology. There will be continual opportunities to be involved with a variety of initiatives across the organization and to contribute towards a rapidly evolving environment

Job Description

First point of contact for Front Office Trading and Sales on Swap trade bookings / issue resolution
Define and execute agenda, including best practice reviews, KPIs and STP rates
Prepare data for quarterly review meetings with external clients
Coordinate with global partners in middle office and client service to help drive process improvements, system changes and improve/maintain our client relationships
Communication of open issues to our internal partners in a clear and concise manner, ensuring a full understanding of the issue
Manage queries, ensuring they are investigated and resolved in a timely fashion
Manage trade life cycle; allocations, settlements, corporate actions, affirmations & regulatory reporting
Apply MIS and trend analysis to identify the root cause and partner with internal teams to resolve the issue

Qualifications

Associate or Equivalent

3 Year Minimum Experience In The Industry Is Preferred

Excellent communication and interpersonal skills with the ability to develop strong working relationships with marketers, external clients, traders and other support teams
Must be a self-starter with the motivation, demonstration of initiative, and ownership mentality to think outside of the box as necessary
Strong leadership skills with the ability to take ownership and responsibility
Skillset to properly escalate issues to management, controls team and front office sales and trading teams.
Team Player, but also must be able to work independently
Highly organized, able to multi-task in a fast paced environment
Positive Can Do attitude
Ability to work under pressure
Ability to drive and manage global initiatives and projects driven by the business, industry or operations
Strong analytical and problem solving skills, including the ability to understand the clients perspective when applying solutions
Strong organizational and prioritization skills
Exceptional attention to detail
Good understanding of derivatives regulatory knowledge is an advantage
Workingunderstanding of Equities, Bonds, and Swap products; and their relevant process flows is a necessity

• Must have strong MS-Office skills with particular emphasis on Microsoft excel, formula construction, and excel reconciliation solutions