Business Development
1. Regular Branch interaction for lead generation
for BBG and updates on the leads
2. Documentation pre-disbursement (Doc collection,
legal & TSR, Valuation etc.) and post disbursement, including deferral
closure
3. Updating LTS and conversion of leads generated by
the branches
4. Cross sell of various asset products, other
liability accounts, TPP products to the existing Relationships and its group
accounts raised as HNW
5. Increasing the IPH and CTG to ensure revenue
maximization
Customer relationship management
1. Cam Preparation & query resolution
2. Customer negotiation on rates and other issues
relating to charges
3. Daily servicing of customer – Issuance of Cheque
books, DDs, cash deposition / withdrawal issues, solvency certificates, RTGS,
trade & fx transaction, etc
4. Preparation of customer profiling sheet and
identifying cross sell and revenue increasing opportunities
Coordinating with internal and external stakeholders
1. Co-ordination with credit for CAM approval,
deferral waiver / extension & other customer requirements like Buyers
credit, TOD’s
2. Co-ordination with local Ops for disbursement of a
case, TOD limit setting, submission of Stock Statement
3. Housekeeping including CAM renewals, deferral
closure, Call memos, stock statements, insurance renewals, Plant visit, Site
visit etc
4. Stressed accounts / Exit account management,
follow-up and regularization of TOD’s
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