Job Description
Roles & Responsibilities:
1) Market Research and Analysis:
Identify potential markets, niches, and segments for the travel company's services. Conduct market research to understand customer preferences, trends, and competition. Analyze data to identify growth opportunities and gaps in the market.
2) Lead Generation:
Generate leads through various channels such as cold calling, networking events, online platforms, and referrals. Qualify leads based on their potential as clients and aligning them with the company's target customer profile.
3) Client Relationship Management:
Build and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business. Address client inquiries, concerns, and feedback promptly and professionally.
4) Partnerships and Alliances:
Identify potential partners, collaborators, and suppliers within the travel industry. Establish and nurture partnerships to enhance the company's service offerings and value proposition.
5) Sales and Revenue Generation:
Develop and execute sales strategies to achieve revenue targets and company growth objectives. Present the company's services to potential clients, highlighting unique selling points and benefits.
6) Proposal Development:
Prepare and present proposals to potential clients that outline the company's services, pricing, and value proposition. Customize proposals to address the specific needs and requirements of each potential client.
7) Negotiation and Closing Deals:
Negotiate terms and conditions with clients to reach mutually beneficial agreements. Close deals and secure new business partnerships.
8) Networking and Industry Events:
Attend industry conferences, trade shows, and networking events to expand the company's presence and connect with potential clients and partners.
9) Reporting and Analysis:
Track and report on sales activities, lead generation, and revenue performance. Analyze sales data to identify trends, areas for improvement, and growth opportunities.
10) Collaboration with Marketing:
Collaborate with the marketing team to develop promotional materials, campaigns, and content that align with business development goals.
11) CRM and Database Management:
Maintain accurate and up-to-date records of leads, clients, and interactions using customer relationship management (CRM) tools.
12) Continuous Learning:
Stay informed about industry trends, emerging technologies, and competitive landscape to adapt strategies accordingly.
13) Feedback Loop:
Provide valuable feedback to the company's management based on market insights, customer feedback, and competitive analysis.