Responsibilities:
• Handle customer complaints actively and resolve them on time.
• Explain the policies of the company to our customers via cold calling.
• Sell products and services by convincing the customer.
• Coordinate with other team members as well as other departments.
• Manage the merchandise returns and refunds.
• Provide existing customers with exceptional support.
• Take notes of customer demands, needs and preferences.
• Make a daily activity report and submit it to the manager.
• Meet monthly sales targets effectively.
• Process orders and sales contracts.
• Explain the complete details of the product to the customer.
Requirements:
• Bachelor’s degree in Marketing, Business or relevant field.
• 2 years of working experience as a Sales Representative, Financial Market or Stock Market Proficient in MS Office.
• Excellent oral and written communication skills.
• Good interpersonal skills.
• Excellent time management skills.
• Understanding of sales dynamics and processes.
• Exceptional strategic prospecting skills.
• Ability to meet and exceed sales quotas.
• Ability to supervise the work schedule of the sales reps team.
• Exceptional customer service skills.
• Ability to work under pressure and prioritize tasks.
• Outstanding analytical and organizational skills.
• Excellent problem solving