Matrimony.com jobs - Business Development Sales

Matrimony.com is the largest and the most trusted matrimony brand with employee strength of around 4500+ associates. We are the pioneer and leader in the online matchmaking business with over 4 million active members availing our services. The service offering of the brand are in matchmaking and marriage services through websites, mobile sites, and mobile apps. The Matchmaking business vertical has a network of 15 regional portals like Hindi Matrimony, Bengali Matrimony, Tamil Matrimony, Telugu Matrimony, and Marathi Matrimony to name a few. Matrimony.com has a pan India presence with 7 regional offices and 140 company-owned retail outlets. Matrimony.com has recently been awarded the Superbrand award as well as the award for gender sensitivity for the Find Your Equal campaign. The goal is to build a billion-dollar revenue company and a long-lasting institution with a legacy for the generations to come.

Selected intern's day-to-day responsibilities include:

1. Making outbound calls and regular follow up on leads assigned
2. Building a strong relationship/trust with customers by understanding the customer requirements and suggesting the right product to the customers
3. Selling memberships over the phone and achieve the targeted sales numbers & value, set quality parameters
4. Explaining the product features in detail and how to use the packages
5. Understanding the customer requirements, encourage them to upgrade/renew the matrimony packages
6. Addressing all the issues/grievances of customers and provide the right customer experience
7. Capturing the insights from customer interactions and share it with the internal team
8. Adhering to the process requirements

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