Item
Description
1
Order Proceeding
Provide Proforma Invoice/sales order to sales/customers against purchase order, checking the details like price, item number, payment statues, etc.
Collect the feedback or confirmation from sales/customers.
Place order in SAP system and follow up the proceeding, arranging shipment against both payment and stock could be satisfied.
Invoicing and other documents made to customers against shipment available.
Work in with logistic coordinator for order Dispatch and purchase process. Keep the shipment cleared timely so that purchasing demand can be submitted in time.
2
Payment follow up and credit control
Update the payment and open account status of customers at real-time by self to remind sales of the overdue if necessary.
Pay attention about the credit status of customers during the order proceeding and work in with credit control department for special conduction if necessary.
Cooperate with financial department on confirming and claiming daily received payment.
Follow up and provide a daily report about current situation with open and shipped orders.
Pay attention about the credit for customer, check with credit department the status timely and inform sales or service specialist.
3
Customer Data Maintain
Input and maintain the customer data in SAP system and keep it correct and completed.
Update the data at real-time and clean the wrong information when necessary.
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