● Assist clients with all their queries pertaining to Billing, Complaints and General Inquiries and Updates. This will involve handling calls, emails and chats.
● Maintaining regular and documented contact with the existing customer base, building relationships and developing new accounts.
● You will be responsible for taking live chats from US/UK Customers pertaining to their billing, complaints, general inquiries, and updates.
● Maintaining strong, lasting and trustworthy relationships with clients.
We work in a fun, dynamic and fast-paced environment and our ideal candidate is someone who:
Finds their daily fix in keeping tabs on all that is happening in the technology space.
Can quickly adapt and improvise in an agile environment.
Demonstrates a passion to excel in their area of specialization.
Able to see solutions to problems.
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