IBM jobs - Business Operations

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

Your Role And Responsibilities

an Operations Manager to join our leadership team. You will be in charge of providing inspired leadership for operations in GTS Analytics, which involves making important policy and strategic decisions, as well as the development and implementation of operational policies and procedures. You will also be collaborating with our Human Resources department with recruiting, when necessary, and help promote a company culture that encourages morale and performance. Collaboration with Finance team locally and globally is a key responsibility while ensuring the overall cost and recovery posture of the team is kept healthy.

• Oversees operational systems, processes, and infrastructure while looking for opportunities of improvement or revision.
• Anticipates and tracks operational and tactical risks and providing strategic solutions.
• Identifies trends and assess opportunities to improve processes and execution
• Develop, implement, and review operational policies and procedures.
• Oversee budgeting, reporting, planning, and auditing.
• Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
• Collaborate with HR and hiring team with recruiting as necessary.
• Work with senior stakeholders to ensure the team is aligned to strategy.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.

If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.

Required Technical and Professional Expertise

• Five or more years of experience with operations management, financial management and/or account management.
• Ability to investigate complex business problems, develop effective recommendations, negotiate and/or present solutions, and resolve problems in a highly professional and tactful manner.
• Expertise to ensure cost and recovery are managed to keep good financial health of the team
• Proficient to work with delivery teams in managing the cost of resources and any issues related to resource onboarding and offboarding
• Working knowledge with delivery team on project onboarding and offboarding to ensure cost and resource aspects of projects are smoothly managed.
• Solid understanding to identify and address problems and opportunities for the team
  
  

Preferred Technical And Professional Expertise

• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
• Intuitive individual with an ability to manage change and proven time management
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Up-to-date technical knowledge by attending educational workshops, reviewing publications
  
  

About Business Unit

At Global Technology Services (GTS),we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's this unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, 'What else is possible?' GTS is the place for you!

Your Life @ IBM
What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.