1. With the Business Improvement Manager, to devise, agree and deliver particular aspects of the Business Improvement team’s annual business plan and budget to enable the Society to plan its activity and services.
2. To assist in management and organisation of information in and out of the Business Improvement team in a timely and efficient way by highlighting urgent and important matters requiring attention. This also includes anticipating possible fundraising, information and administrative requirements of the department.
3. To assist in providing analysis of performance for other teams in the fundraising directorate to enable teams to assess and improve their processes and work flows.
4. To correspond effectively with suppliers, maintaining effective and productive relationships.
5. To carry out ad hoc research through a range of sources, including the Internet, Intranet, publications and other external contacts, including other charities, in order to obtain relevant information that can contribute to fundraising communications, and business improvement.
6. To, on occasion, analyse and present research findings in a written or verbal format, including preparing briefing notes, summarising papers and publications and making recommendations in order to contribute to the agreed departmental strategy goals and standards, ensuring that work is of a high standard in line with corporate requirements.
7. To be a key contact for agencies and other suppliers who support fundraising, ensuring appropriate agreements are in place and that goods/services are delivered as agreed.
8. To assist in the undertaking of specific business improvement projects and activities as necessary or as required to support the department’s activities and fundraising or Fundraising as a whole.
9. To work with staff in other departments to maximise relationships with all dept, particularly working with the sales team to co-ordinate and support them in developing relationships through their networks.
10. To work cross-departmentally and cross-functionally, with the Business Improvement Manager, to ensure that business processes are managed and developed in a way that maximises income for the company.
11. To keep up to date on best practice and developments within the company
