1. With the
Business Improvement Manager, to devise, agree and deliver particular aspects
of the Business Improvement team’s annual business plan and budget to enable
the Society to plan its activity and services.
2. To assist
in management and organisation of information in and out of the Business
Improvement team in a timely and efficient way by highlighting urgent and
important matters requiring attention. This also includes anticipating possible
fundraising, information and administrative requirements of the department.
3. To assist in providing analysis of
performance for other teams in the fundraising directorate to enable teams to
assess and improve their processes and work flows.
correspond effectively with suppliers, maintaining effective and productive
5. To carry out ad hoc research through a
range of sources, including the Internet, Intranet, publications and other
external contacts, including other charities, in order to obtain relevant
information that can contribute to fundraising communications, and business
6. To, on occasion, analyse and
present research findings in a written or verbal format, including preparing
briefing notes, summarising papers and publications and making recommendations
in order to contribute to the agreed departmental strategy goals and standards,
ensuring that work is of a high standard in line with corporate requirements.
7. To be a key contact for agencies and other
suppliers who support fundraising, ensuring appropriate agreements are in place
and that goods/services are delivered as agreed.
8. To assist
in the undertaking of specific business improvement projects and activities as
necessary or as required to support the department’s activities and fundraising
or Fundraising as a whole.
9. To work with staff in other departments to
maximise relationships with all dept, particularly working with the sales team to
co-ordinate and support them in developing relationships through their
10. To work
cross-departmentally and cross-functionally, with the Business Improvement
Manager, to ensure that business processes are managed and developed in a way
that maximises income for the company.
11. To keep up to date on best practice and
developments within the company