Vertex Customer Vertex Customer Management India Private Limited..
Vertex
has 9,000 people in 75 locations delivering Consulting, IT, Debt Management and
BPO solutions to over 100 clients in the UK, US, Canada and India. Our annual
revenues top £400 million and we are UK’s number one customer management
outsourcing business.
• Business Process Outsourcing (BPO) and Customer Management Outsourcing
business (CMO)
• IT Applications, Services and Products
• Consulting and Transformation
• Debt Management and Special Servicing
Vertex India has two offshore contact centers in India (Gurgaon) with a
capacity of nearly 1000 seats. We have, since 2002, been providing services to
UK, US and India clients in financial services, utilities, telecoms, travel and
leisure.
We provide front and back office business processes associated with customer
management. We deliver a range of services which include Customer Service,
Collections, Mortgage Servicing, Web Content Development, Knowledge Management,
Market Intelligence Gathering, HRO, Accounts Payable & Procurement & IT
services including Application, Service and Infrastructure Management.
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