Airport Front Desk | Ground Staff | Ticket Executive
Reporting to on site Management, the
Receptionist will respond to all incoming calls, greet and direct all visitors, answering inquiries in a positive and professional manner, representative of Revera.
Key Responsibilities
– To answer all incoming calls, and respond to caller’s inquiries in a positive, professional manner ;
– To redirect calls as appropriate and take clear, concise messages when required; – To greet, assist and direct all visitors;
– To pick up and sort internal mail;
– To stamp, deliver and maintain mail machine for external mail; – To prepare packages and arrange courier pick up;
– To arrange meeting room schedule and bookings;
– To update phone and distribution lists;
– To maintain a clean, safe, fully stocked and well organized reception area;
– To assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.); – To complete other duties as assigned;
– To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct.
Qualifications
– Above average interpersonal, oral and written communication skills;
– Previous experience in reception is considered an asset;
– Must exhibit professional and polished telephone manner;
– Ability to handle multiple tasks at once, work under pressure, and meet deadlines;
– Highly organized and detail focused;
– Expertise in Microsoft Office ( Word, Excel, PowerPoint, E-Mail)