Customer will call,book and inquiry of their orders placed. Also need to coordinate with drivers who will be supplying on field. All those bookings/enquiries need to be entered in the ERP. Handling challenging customer situations. Need to follow up with other enquiries that come with other sources like Just Dial. Work will be in two shifts which will be changing every week.Timing 7AM-4AM & 11AM-8PM
Key Skills
Computer knowledge, Communication skills to handle customer, basic English knowledge, Excel
Required Experience and Qualifications
Any degree or 12th completed. Previous call center experience will be an added advantage.
Benefits
Accomodation will be provided free for male candidate.
