We are Looking for a Call Center Representative that Will Be the Liaison Between Our Company and Its Current and Potential Customers. the Successful Candidate Will Be Able to Accept Ownership for Effectively Solving Customer Issues, Complaints and Inquiries; Keeping Customer Satisfaction At the Core of Every Decision and Behavior.
responsibilities and Duties
manage Large Amounts of Inbound and Outbound Calls in a Timely Manner.
identify Customers’ Needs, Clarify Information, Research Every Issue and Provide Solutions And/or Alternatives.
seize Opportunities to Upsell Products When They Arise
required Experience and Qualifications
candidates have Knowledge of Products and Services
