Call Center Executive

Befikr.In
Experience : 1 to 2 Years
Education : 12th Pass (HSE)
Location : Delhi
Per Month: Rs. 12,000 - Rs. 25,000
Posted on 06 Dec 19
Job is expired
Job DescriptionLast Date 06 Jan 20

Job responsibilities

  • Contact our customers who have put in requests on befikr.in thru various chennals.
  • Understand their needs and pick up on additional or missing details
  • Respond to questions
  • Identify and overcome objections
  • Take the customer through the sales process
  • Obtain customer information
  • Follow up regularly to ensure lead conversion
  • Maintain customer/potential customer data bases
  • Complete records of telephonic interactions, orders and accounts
  • Get ratings and reviews from the customer
  • Regularly update the Business Development with customer-provider issues
  • Regular follow ups
Job Type : Full Time
Interview Type : Face to Face Interview
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