Call Center Executive

Medi Assist Insurance Tpa Pvt. Ltd
Experience : 0 to 1 Years
Education : 12th Pass (HSE)
Location : Mumbai
Per Month: Rs. 15,000 - Rs. 25,000
Posted on 06 Dec 19
Job is expired
Job DescriptionLast Date 06 Jan 20

1. To attend to customer calls on the toll free customer care number and provide satisfactory responses.
2. Update details of query and the appropriate responses on the CMS module.
3. Coordinate with other departments to ensure smooth and efficient transfer of information to ensure speedy settlement of issues.
4. To answer calls within 3 rings.
5. To attend to any other assignments assigned to you from time to time.
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Qualifications and Skills
H.S.C, S.S.C, Graduate can apply.
Ability to speak, write and read both English & local language.
Ability to understand as well as grasp basic customer information.
Ability to handle diverse people.
Problem solving and convincing skill
Customer service, interpersonal, excellent Communication skills.
Exceptional analytical and listening skills.

Job Type : Full Time
Interview Type : Face to Face Interview
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