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0 to2 Years
12,000 - 15,000 Per Month
Key Responsibilities:
Handle outbound and inbound calls with professionalism.
Provide product/service information and resolve customer queries.
Maintain call records and update customer interactions in the system.
Follow up on leads to close sales or collect details.
Meet daily/weekly/monthly call and conversion targets.
Escalate complex issues to relevant departments.
Requirements:
Education: Minimum 12th pass; graduate preferred.
Experience: 0–2 years in telecalling, telesales, or customer service (freshers welcome).
Strong verbal communication skills in required languages.
Basic computer knowledge (MS Office, CRM tools).
Good listening, polite telephone manner, and ability to work under pressure.
Preferred Skills:
Prior experience in call center, BPO, or sales support.
Multilingual abilities.
Persuasion and negotiation skills.
Working Hours: Mon–Fri, 10:00 am – 6:30 pm
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