WHEELS ON ROAD PVT LTD jobs - Call center Agent

Job Overview

• Managing team with efficiency & converting the leads to fruitful business. 
• By Keeping all team mates always ready with a vision of growth converting those to reliable pillars, leading the company in always profitable charts. 
• This further will add to overall growth of the individual person giving his full contribution. 

• Below are the responsibilities and duties of this job.
• Check & make sure to attend the inbound call flow
• Assess the customers need & advice him accordingly for the best services company may offer him
• Make sure to follow the case SOP & make the customer comfortable on call.
• Converting the lead & further processing as per laid process
• Follow up with service vendors & capturing the data, managing the arising current scenarios.  
• Next day closures & publishing the reports.
• Qualifications:Graduate from any stream
• 1 to 2 years of relative industry experience.
• Should be able to speak, understand & write Hindi & English, any knowledge of other regional language will be a added advantage. 
• Should be able to learn & apply the new knowledge with hand on experience of operating computers & should be well versed with MS excel.
• Educational qualification & experience certificates are essential documents.
• Should be flexible to operate in shifts.