Call center Agent jobs in Hyderabad at Dr. Care Homeopathy

Wanted Telugu/Tamil/Kannada Native Speakers
1. Candidate must be fluent in any one languages (Telugu or Tamil or Kannada)

2. Able to manage Hindi or English

3. Able to handle Inbound & Outbound calls

4. Must be willing to work Saturday and Sunday

5. Candidate will get flexible weekly off between Monday to Friday

Responsibilities:

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.

Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.

Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.

Building lasting relationships with clients and other call center team members based on trust and reliability.

Utilizing software, databases, scripts, and tools appropriately.

Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.

Making sales or recommendations for products or services that may better suit client needs.

Taking part in training and other learning opportunities to expand knowledge of company and position.

Adhering to all company policies and procedures.

Dr. Care Homeopathy has been the pioneer of Homeopathy in the world. Dr. A. M. Reddy, a homeopathic specialist with international fame, founded Dr. Care Homeopathy Group in the early 2000s. Dr. Care Group is a chain of holistic healing clinics with decades of healing experience, providing top-notch healthcare services with Specialists in treating patients from all over the world. Dr. Care Homeopathy has been rigorously making homeopathic healing available to thousands of families around the globe. We have been working arduously to get the word out about homeopathy to individuals in every nation and hamlet on the planet. The group of clinics engages in homeopathy research, global practice, international promotion, and public awareness. We are known as 'South India's Leader in Healthcare' because of the extensive array of Healthcare Facilities we offer through both physical and online means of consultation.

We are driven to create a healthier and better society by our core motto, 'Prevention is Better Than Cure,' making us contribute in the last two decades with

56+ Clinics 300+ Skilled Doctors, treating over 150+ Million people satisfied patients.