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Call Center Agent

Magus Customer Dialog Pvt Ltd
Experience : Freshers
Education : 12th Pass (HSE)
Location : Hyderabad(Begumpet )
Per Month: Rs. 10,000 - Rs. 12,000
Posted on 31 Jan 20
Job is expired
Job DescriptionLast Date 31 Mar 20
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Magus Customer Dialog Pvt Ltd
Job is expired
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