Mega HR Consultant jobs - Call center Agent

·         Effective Communications, fluency in English is a must

·         Good at listening and convenience skills

·         Willingness to learn

·         Good at writing and reading ability in order to capture customer interactions accurately

• Data entry skills

·         Bilingual/Multi-lingual is an advantage : English, Hindi, Marati, Gujarati, Kannada, Tamil

·         Hands on experience in MS Office, especially in MS Excel

·         Flexible with Shift Timings

·         Punctual to work

·         Patience in nature, aggressive in terms of performance , result oriented

·         meeting the targets within deadlines

·         ‘Customer first’ thought process , going extra mile for elevating customer experience

·         Strong follow-up skills

·         Good Team Player, leadership skills

·         Achieving the targets , ability to understand and explain the challenges in real time