Call center Agent jobs in MumbaiNavi Mumbai at Minecodes Technology pvt ltd

Should be able to multi-task during handling a transaction and dealing with a client
Should be available to work in a US based shifts. Will be responsible for attaining daily, weekly and monthly Product Targets
Ability to profile clients and engage them forming enhanced customer relations
Should have a short learning curve coupled with a passion for technology market
Ability to understand/comprehend the clients requirements and respond tactically
Emphasizing on key words, handling objections and using product/service benefits to respond to customer’s queries
Should be able tprofile and engage customers to create strong foundations and impart companies principles
Accurately capturing required customer details in CRM tool
Will require address, engage and profile various types of clients where necessary in a tactical manner imparting product features and benefits
Meet Call Quality requirements as outlined via Call Monitoring Guidelines and Policies
Requires maintaining 100% Product Compliance as per market guidelines
Real time adherence and ad-hoc implementation of product training basis of Service Level Agreements

Benefits

Excellent Incentives (4k - 25k Per Month)
Value Added Perks on top of Salary & Incentives
Domestic and International travel Campaigns with Amazing Prices
Opportunity to make Cash Incentive on Weekly Basis
Overseas Travel Opportunities USA

Minecodes Technology provides strategic and technological turn-key solutions to clients from diversified sectors across the globe. Our global presence include offices in USA, Canada, UK and India.

Primary methodology at Minecodes Technology is to focus in automation and research, establishing a strong relation with the core segments of our clients businesses where we are able to provide enhanced delivery of services and products.

To create future leaders that will resonate with new concepts and innovations on a global platform forms the cornerstone of our culture and approach at Minecodes Technology.