· Effective Communications, fluency in English is a must
· Good at listening and convenience skills
· Willingness to learn
· Good at writing and reading ability in order to capture customer interactions accurately
· Bilingual/Multi-lingual is an advantage : English, Hindi, Marati, Gujarati, Kannada, Tamil
· Hands on experience in MS Office, especially in MS Excel
· Flexible with Shift Timings
· Punctual to work
· Patience in nature, aggressive in terms of performance , result oriented
· meeting the targets within deadlines
· ‘Customer first’ thought process , going extra mile for elevating customer experience
· Strong follow-up skills
· Good Team Player, leadership skills
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