Tumble Dry jobs - Call center Agent

Call Center Agent

Tumble Dry

Noida

Fresher

Salary not disclosed

Certificate Course (ITI), Diploma, B.Com, BA, BCA, 10th Pass (SSC), 12th Pass (HSE), Other Graduate, Other Course

Job Description

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

Job Particulars

Role

Education Certificate Course (ITI), Diploma, B.Com, BA, BCA, 10th Pass (SSC), 12th Pass (HSE), Other Graduate, Other Course

Who can apply Freshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment Type Full Time

Job Id 1334178

Job Category Diploma , BPO , BSc/BCA/BBM

Locality Address Noida-Others

State Uttar Pradesh

Country India

About Company

Tumbledry Solutions Pvt Ltd is a well-funded laundry ecommerce startup founded by an IIM-Ahmedabad scholar & IIT Dhanbad Gold Medalist with a work experience of 7 years across Defence, Luxury & Telecom sectors. Tumbledry is backed by senior professionals (investors) with a cumulative experience of 40 years in sectors such as FMCG, Retail, Telecom and IOT space.

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