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Job DescriptionLast Date 31 Oct 18

Responsibilities

  • Making calls to hotels to reconfirm bookings
  • Ensuring all amenities and inclusions are accurate
  • Ensuring Payment has been
  • Manage payment escalations - Resolve ASAP
  • Co-ordinate with Operations to ensure all issues are handled instantly
  • Reporting of all issues to management

Skills

  • Good Communication
  • Attention to detail
  • Basic knowledge of Excel and Internet
Industry
Travel / Hotels / Restaurants / Airlines / Railways

Job Type

Interview Type

Face to Face Interview, Telephonic Interview

Functional Area
ITES / BPO / KPO / Customer Service / Operations
Company Description

WWStay is one of the fastest growing global technology company for accommodation solutions focused on extended stays for Corporations and Relocation companies.

WWStay offers a robust online booking platform designed for both short term and extended stay needs that accommodate today’s global business traveler.  Our inventory spans across
170 countries and 5500 cities which is constantly updated and curated to provide our clients with professionally managed serviced apartments and apart hotels located around the globe. Understanding that the majority of serviced apartments, that are professionally managed and curated are not accessible on the GDS or easily accessible.