Job requirements:
Outgoing calls to clients
Response to clients requests via chat and email
Analysis of client requests (chat, email)
Conflict resolution
Documents verification
Call Center Agent Skills and Qualifications:
Deep knowledge of English, Hindi languages
Work in team
Good verbal communication, Fast reaction, Phone Skills, Listening, Data Entry Skills, Customer Service, Attention to Detail, Professionalism, Multi-tasking
Grammatically correct in written and verbal
Stress resistance
Responsibility
Computer literacy
Customer Focus
Desire to benefit and help people
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