· Good in Communication, Ability to take calls.
· Good in English and any Local Language.
·
Willing to work in
different shifts Morning & Afternoon Shifts (flexibility)
Calls related to Claims and Approvals,
Reimbursements.
· Handling customers calls and call back for complaint calls.
· Responsible for attending calls & have to co-ordinate with the customers in regard.
· Responsible for conducting briefing about any changes / new updates or process change from time to time
· Good Communication skills for Handling Escalation Emails & Calls
· Basic Insurance Knowledge
· Require Good oral and Written communication.
· Client Management.
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