Call center executive

PILOTFISH Koncepts Consultants & Projects Pvt. Ltd
Experience : Freshers
Education : 12th Pass (HSE)
Location : Bangalore
Monthly Salary : Rs. 10,000 - Rs. 20,000
Posted on 08 Aug 19
Job DescriptionLast Date 07 Oct 19
Customer Service Representative Responsibilities:
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
At PERION we are not in the business of delivering lifetime employment but that of lifetime employability with the people and brands associated with PERION.

Launched in 2009, Pilotfish Koncepts Consultants & Projects Pvt. Ltd. has been promoted by prominent professionals with experience in BPO, HR Consulting, IT Staffing & Training & Development, Financial and Management Consulting space. With a vision to make Pilotfish a dynamic organization focusing on Human Resource Development through specialized and high- end services across Industry verticals, Pilotfish has grown its capability to provide efficient and committed services to our clients across a wide portfolio of services. We have a team of highly trained professionals from the Human Resource background with expertise in Talent Development, Recruitment & staffing solutions, Organizational Development and HR Operations support. We have successfully carried out several assignments in Africa and India.These Services are launched under the brand of 'PERION'.

The main driver for PERION has been a growing need in Africa & India for un-biased and professional views on adopting best business practices against the backdrop of economic deregulation and increasing competition. Our 'Do What's Best for our Client' approach involves a collaborative process to achieve long and short term business goals, thereby resulting in overall client satisfaction.

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