WE'RE HIRING for Call Center Executive(CCE)
* No Week off on Saturday and Sunday.
*Monday to Friday any one day Rotational Week Off*
*Fresher Salary:12,000/- to 14000/-
Experience Salary : 13000/- to 20,000/-
Incentives 4k to 5k.
Timing: 9:20 am to 6:30 pm
Eligibility : Inter or Above
(Male/Female) Basic Excel, Basic Computer Knowledge & Good communication skills.
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level