IVIS International jobs - Call center executive
Call Center Executive
Fresher
Salary not disclosed
Job Description
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
About Company
iVIS - Intensive Vigilance and Intervention
System, was started by a group of highly successful entrepreneurs with prior
experience in CCTV domain in USA/UK and Canada.
Their primary aim was to use innovation to prevent theft and vandalism while making it affordable to all businesses.
iVIS believes that prevention of theft and vandalism takes precedence over “merely watching and reporting theft”. One of the first groups to propose and deliver remote.
interventions via internet to deter theft, iVIS has since evolved with time to integrate various IOT technologies to improve efficiency and reduce expenses.
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