Vision India Services Pvt. Ltd. jobs - Call Center Executive- Outbound

Job Title:- Call Center Executive- Outbound

Age:-18-35

Experience:- Fresher

Qualification:- 12th Pass

Job Locations:

Purvi Champaran, Valmiki Nagar

Job Description:

• Make outbound calls to customers to interact with them

• Maintain a courteous and friendly nature when interacting with customers.

• Build positive work relationships with customers to enhance the image and public perception of a company

• Good Communication

• Able to read and write English & Hindi

• Good Computer Knowledge  

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

  Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level