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Call Center Executive

PHOENIX INFO TECHNOLOGIES

Experience : 1 to 5 Years

Education : 12th Pass (HSE)

Location : Bangalore

Per Month: Rs. 12,000 - Rs. 15,000

Job Role : BPO / Customer care

Posted on 24 Jan 20

Job is expired

Job DescriptionLast Date 24 Feb 20

The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
He/She must show the willingness to learn new things every time and then.
Must discuss every matter with its supervisor or team leader to get any issue sorted
Giving a resolution to the customers or clients should be the whole and sole responsibility.
Should carry out various other professional services like Business Research, Legal Services, Financial Analysis etc.
Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

Job Type : Full Time

Interview Type : Face to Face Interview

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