Call center executives are customer service professionals who serve as a companys front line in making phone sales and addressing customer concerns. Working in this position requires some tech-savviness in order to talk on the phone while using a computer to find information or enter data. The work environment of a call center executive mimics the setup of a standard corporate office, but one key difference is the noise level. The sounds of people chatting on the phone are constantly in the background. The hours for this position depend on ones employer. Some companies provide 24/ 7 phone support, so night, graveyard, and weekend shifts are all a possibility. Call center executives can find employment in virtually any industry, as many companies use call centers as part of their customer service strategy.
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