Job Description
Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process / Non-Voice Process & Technical Support Executive
Skill Set Required
• Excellent Communication Skills in English
• Good Understanding ability
• The the associate will be responsible for efficient dealing of complaints to completion and enabling the satisfaction of the customer
• He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System
• Responsibility of monitoring Call tracking for responses from the administrative team so calls returns are done in a timely fashion
• His responsibility is to Follow-up with participants within a
Roles & Responsibilities
• Should be able to answer to emails timely ensuring adherence to the process standards
• Follow up customer calls made wherever is necessary
• Maintain customer satisfaction ratings based on explicit criteria set forth by the company
• Input data into the company computer platform to keep each customer record updated
Five working Days (Sat-Sun Off)
Salary: ₹15,000 to - ₹30,00000 /month
Working Days- Monday to Friday (Sunday -Saturday off)
