Votiko jobs - Call Center Executive/Voice Customer Service

Call Center Executive/Voice Customer Service

Votiko
experience Fresher
salary 15,000 - 30,000 Per Month
qualification
Read More...
Job is expired
Posted: 4 Years ago
Views:
Applications:
Openings: 1

Job Description

Job Description

Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process / Non-Voice Process & Technical Support Executive

Skill Set Required

•          Excellent Communication Skills in English

•          Good Understanding ability.

•          The the associate will be responsible for efficient dealing of complaints to completion and enabling the satisfaction of the customer.

•          He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.

•          Responsibility of monitoring Call tracking for responses from the administrative team so calls returns are done in a timely fashion.

•          His responsibility is to Follow-up with participants within a

Roles & Responsibilities

•          Should be able to answer to emails timely ensuring adherence to the process standards.

•          Follow up customer calls made wherever is necessary

•          Maintain customer satisfaction ratings based on explicit criteria set forth by the company.

•          Input data into the company computer platform to keep each customer record updated.

Five working Days (Sat-Sun Off)

Salary: ₹15,000 to - ₹30,000.00 /month

Working Days- Monday to Friday (Sunday -Saturday off)


Job Particulars

Role 
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 437694
Job Category BPO
State Gujarat
Country India

About Company

Votiko
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