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Call Center Executive/Voice Customer Service

Votiko
Experience : Freshers
Location : Surat
Per Month: Rs. 15,000 - Rs. 30,000
Posted on 18 Sep 20
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Job DescriptionLast Date 17 Nov 20

Job Description

Hiring for Customer Support Executive / inbound process || customer support || CCE Call Center Executive Voice Customer Service Voice Process / Non-Voice Process & Technical Support Executive

Skill Set Required

•          Excellent Communication Skills in English

•          Good Understanding ability

•          The the associate will be responsible for efficient dealing of complaints to completion and enabling the satisfaction of the customer

•          He will be responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System

•          Responsibility of monitoring Call tracking for responses from the administrative team so calls returns are done in a timely fashion

•          His responsibility is to Follow-up with participants within a

Roles & Responsibilities

•          Should be able to answer to emails timely ensuring adherence to the process standards

•          Follow up customer calls made wherever is necessary

•          Maintain customer satisfaction ratings based on explicit criteria set forth by the company

•          Input data into the company computer platform to keep each customer record updated

Five working Days (Sat-Sun Off)

Salary: ₹15,000 to - ₹30,00000 /month

Working Days- Monday to Friday (Sunday -Saturday off)

  • Call Center Executive/Voice Customer Service
  • Experience : Freshers
  • Per Month : Rs. 15,000 - Rs. 30,000
  • Job Type : Full Time
  • Interview Type : Face to Face Interview


Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Votiko
Apply now
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