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Call Center Representative

Qdegrees Services Pvt. Ltd.
Experience : 1 to 3 Years
Education : Any Graduate
Location : Chennai
Job Role : Others
Posted on 04 Jan 20
Job is expired
Job DescriptionLast Date 28 Feb 20
Call Center Representative

  • No. of Vacancy: 5
  • Location: Oragadam (Chennai)
  • Experience : 1-3 yrs (BPO/Call Center/Customer Service)

Education and Experience:

  • Min.2-3 yrs. of work experience in reputed call Centre/inbound customer service
  • UG (Science) / Diploma (Mech./Auto.)/ BTech (Mech.) 

Roles & Responsibilities:  

  • Providing inbound and outbound voice support to the user (receiving inbound and making outbound calls to service center and customers)  
  • Analyze customer problem and providing real time/ live support with the available knowledge and systems.
  • Providing hardware and software technical solution with regards to automobile and mechanical domain.
  • Coordinate between the customer and the service team to ensure quick support  Preparing proper reports as per the required format and quality. 
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Empowering businesses through strategy driven consulting to enhance their end customers’ experience is what we look forward to. We work closely with our clients on every single project undertaken, be it customer journey mapping, process consulting, sentiment analysis, quality assurance audits, service excellence, market research, mystery shopping etc.

Job is expired
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