Qdegrees Services Pvt. Ltd. jobs - Call Center Representative

Call Center Representative

Qdegrees Services Pvt. Ltd.
experience 1 to 3 Years
salary Salary not disclosed
qualification
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Posted: 4 Years ago
Views: 4
Applications: 2
Openings: 5

Job Description

Call Center Representative

  • No. of Vacancy: 5
  • Location: Oragadam (Chennai)
  • Experience : 1-3 yrs (BPO/Call Center/Customer Service)

Education and Experience:

  • Min.2-3 yrs. of work experience in reputed call Centre/inbound customer service
  • UG (Science) / Diploma (Mech./Auto.)/ BTech (Mech.) 

Roles & Responsibilities:  

  • Providing inbound and outbound voice support to the user (receiving inbound and making outbound calls to service center and customers)  
  • Analyze customer problem and providing real time/ live support with the available knowledge and systems.
  • Providing hardware and software technical solution with regards to automobile and mechanical domain.
  • Coordinate between the customer and the service team to ensure quick support  Preparing proper reports as per the required format and quality. 

Job Particulars

Role Others
EducationAny Graduate
Who can applyExperienced (1 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id255014
Job Category Others
StateTamil Nadu
Country India

About Company

Empowering businesses through strategy driven consulting to enhance their end customers’ experience is what we look forward to. We work closely with our clients on every single project undertaken, be it customer journey mapping, process consulting, sentiment analysis, quality assurance audits, service excellence, market research, mystery shopping etc.

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