We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities :
• Contact potential or existing customers to inform them about a product or service
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Keep records of calls and sales and note useful information
Qualifications- Any Graduate
Location: Surat
Experience :- 1 Year to 3 Years
Working Days- Monday to Friday (Sunday -Saturday off)
If the above requirements suit your interest, please call us on +91 or send your resume. Please only call if you are qualified in the above mentioned details.
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