Votiko jobs - Call Center Representative

Call Center Representative

Votiko
experience 1 to 4 Years
salary 20,000 - 40,000 Per Month
qualification
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Posted: 1 Year ago
Views: 0
Applications: 1
Openings: 1

Job Description

Work from office

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities:-

· Ensuring agents understand and comply with all call center objectives, performance standards, and policies.

· Answering agent questions regarding best practices or difficult calls. Identifying operational issues and suggesting possible improvements.

· Preparing reports and analyzing data to assist management as they determine call centre goals.

· Measure performance with key metrics such as call abandonment, calls waiting etc. Ensure adherence to policies for attendance, established procedures etc.

· Ability to handle multiple priorities, stress, detailed work, reasoning, deadlines. Must be flexible, analytical, and possess excellent communication and interpersonal skills.

Working days:  Monday to Friday (Sunday -Saturday off)

Salary:  ₹20,000.00 - ₹40,000.00 per month

Schedule: Night shift

Education: Any education

Experience: - 1 Year to 4 Years

Location:   Surat


If the above requirements suit your interest, please call us or send your resume 

Please only call if you are qualified in above mentioned details.



Job Particulars

Who can applyExperienced (1 to 4 Years)
Hiring Process Walk - In
Employment TypeFull Time
Job Id943348
StateGujarat
Country India

About Company

Votiko
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