Expected Salary - 15-25k per month, plus travel allowances

Role Description

This is a full-time on-site role for a Call Center Specialist at Cobble Stone Pvt. Ltd. The Call Center Specialist will be responsible for providing customer support and delivering excellent customer service through communication channels such as phone, email, and chat. The Specialist will handle customer inquiries, resolve issues, and ensure customer satisfaction. Computer literacy and proficiency in contact center tools and technology will be required for this role.

Qualifications

Customer Support, Customer Service, and Contact Center experience
Excellent communication skills, both verbal and written
Strong computer literacy, including proficiency in contact center tools and technology
Ability to handle customer inquiries and resolve issues effectively
Attention to detail and problem-solving skills
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Experience in the construction or design industry is a plus
Bachelor's degree in a relevant field is preferred

Cobble Stone Pvt. Ltd. is a company located in the Greater Delhi Area that specializes in providing natural stones for various construction and design projects. Natural stone pieces offered by Cobble Stone have unique colors, textures, and patterns obtained from the natural processes that occur during stone formation. The company values the natural beauty of stones and aims to capture their vibrancy and life in every product. In addition to their aesthetic appeal, natural stones are also environmentally friendly and durable, adding value to properties.