Calling Research Analyst jobs in MumbaiNavi Mumbai at Nexsales Solutions Private Limited

Role Descriptor
General Details
Title: Calling Research Analyst
Reporting To: Team Leader
Grade: Click here to enter text.
Basic Qualification: Under Graduate
Relevant Experience: Minimum 1 year of International BPO Experience
Location: Mumbai
Business Unit: VoiceReach
Languages: English, Hindi
Key Performance Areas (KRA’s):
The key purpose of the role is to call into target companies to identify relevant stakeholders and accordingly transfer them to the representative logged in at the other end.
However, a concerned manager or business head may choose to add or remove responsibilities based on business demands/goals.
Identify relevant stakeholders within the target company, based on the information provided
Transferring the identified stakeholders to the respective representative logged in at the other end
Effectively communicate with the gatekeepers/executive admins within the target company, while trying to reach the relevant stakeholder
Weightage-40%
Potential Lateral Role: Calling Research Analyst [Data Operations]
Potential Next Role: Team Coach
Travelling Required: No Travel
Technical Skills
Working Knowledge of MS Office (MS-Word, MS-Excel, MS-PowerPoint)
Excellent internet skills [Proficient with web-based interface]
Excellent communication skills with the ability to communicate in a neutral accent (English Language)
Basic understanding of the industry being researched (optional but preferred)
Values
The role is expected to demonstrate the Nexsales Values as described below.
Values
Description
Trust and Integrity
Being consistent, truthful and respectful with one’s actions and words
Be Proactive
Making things happen by continuously learning, applying the learning back at work and adapting to changes in a timely manner
Innovation
Generating novel and unique ideas to create greater competitive advantage and brand value’
Collaboration
Working effectively with others to achieve business results’
Execution
Achieving business results by determining action steps and creating accountabilities’
Excellence
Delivering the best and ensuring customer delight by setting high-performance standards, quality and capabilities
Competencies
The role is expected to demonstrate the following competencies and the relevant proficiency levels described below.
Competency
Description
Proficiency
Effective Communication
Should be able to effectively communicate with gatekeepers/executive admins, as well as stakeholders

Founded in 2008 a B2B Marketing and Sales Solution provider, Nexsales is an expert in contact data management and lead generation. We work as your partner to provide you with accurate inside information and prospect intelligence that help you define your challenges better. We craft B2B marketing programs and combine targeted list building, telephone-based outreach, with brand strategy, social media, and innovations in technology and analytics.