Honeycomb Telnet Pvt Ltd jobs - Calling Staff

1.       Out-calling the customer for payment reminders & retaining the churned customers.

2.       Conversation and onboarding the New customers.

3.       Maintaining a positive attitude toward customers at all times.

4.       Acknowledging and resolving customer complaints

5.       Keeping records of customer interactions, transactions, comments, and complaints.

6.       Communicating and coordinating with colleagues as necessary. 

7.       Meet personal/team qualitative and quantitative targets

Skills:

Track record of over-achieving quota

Strong phone and verbal communication skills along with active listening

Familiarity with CRM systems and practices

Customer focus and adaptability to different personality types

Ability to multi-task, set priorities and manage time effectively