Care Manager jobs in Mumbai at Care24

We have urgent job opening for Care Manager, please find the JD below profile

Coordinate and provide solutions to customer that is timely, effective, efficient, equitable, and customer-centric.
Facilitate multiple care aspects (case coordination, information sharing, etc).
Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options.
Develop effective working relations and cooperate with operations team throughout the entire case management process.
Take the extra mile and interact with patients to keep track of their progress and to ensure satisfaction.
Record cases information, complete accurately all necessary forms and produce statistical reports.
Promote quality and cost-effective interventions and outcomes.
Assess and address motivational and psychosocial issues.
Adhere to professional standards as outlined by protocols, rules and regulations.

Desired Candidate Profile:-

• Candidate must have the ability to communicate with a range of people using a variety of communication methods.

• Excellent written skills for writing reports.

• Passion for working with people and providing person-centered care.

• Capacity to work under pressure and to take a problem-solving approach to work.

• Effective organizational and time management skills with the ability to prioritise your own and others' workload.

• Understanding of accountability to ensure compliance with company policies and regulatory requirements.

Skills:

• Any Graduate (Management stream will be a plus).

• 2+ years of experience in end to end customer handling/customer account management.

• Excellent interpersonal and communication skills

Benefits: • Mediclaim Facility. • Provident Fund. • Alternate two-week offs. • Friendly working Environment.

Care24 is a leading in-home healthcare patient-care service provider serving ~900 patients/day in Mumbai and Delhi. We offer medical care at home, workplace or travel including consultations, nursing, attendant care, Infant Care, Physiotherapy, diagnostic lab, equipment and pharmacy through its 1500+ specially trained medical and paramedic professionals. Care24 has aggressive plans to grow PAN India and grow 4-6X in the coming 2 years